Hybrid Sales Support Coordinator

at Givaudan

• Job title: Sales Support Coordinator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Associate's Degree
• Location requirements: Hybrid, Switzerland

About the role

• Sales Support Coordinator assisting Givaudan's sales team with administrative tasks, managing samples, and preparing documentation for customers. Working in a collaborative environment focused on efficiency and customer service.

Responsibilities

• Assist the team in achieving business objectives.
• Support the sales process by handling administrative tasks, managing samples, preparing documentation, and dealing with the customers.
• Act as a point of contact for the sales team and customers regarding samples arrangement, documentation, and product information.
• Samples repacking and assist in the lab.
• Generate regulatory documentation upon customer request and dealing with Regulatory teams for the update of AFR (Ask me For Regulatory) service requests, including certificates.
• Coordinate with internal departments (Customer Care, HR, finance, Marketing) to ensure smooth operations.
• Manage petty cash and communicate with internal departments / vendors to ensure all necessary payment, banking, and invoices.
• Support office administrative tasks needed for F&B.
• Keep updating contract renewal for Office Premises, Car Rental, Office Internet, Group Insurance & Health checkup per annual.
• Point of contact with the landlord / other vendors and to communicate with them for any issues if required.
• Manage office supplies, equipment and furniture which are needed to be maintained, replace, or need to procure a new one.
• Manage courier and track the shipment to be in time and properly delivered.

Requirements

• Proven experience in a sales support, administrative and business processes.
• Strong organizational and time management skills.
• Good written and verbal communication in English.
• Proficiency with Microsoft Office (Excel, Word, Power Point)
• Ability to multitask, prioritize, and work under pressure in a fast-paced environment.
• Team player with a proactive attitude.
• Associate or Bachelor’s degree in Chemistry or a related scientific discipline
• Experience with system like SAP.
• Familiarity with sales and administration processes
• Efficient and effective communication, prompt handling the tasks and requests.

Benefits

• Health insurance
• Flexible work arrangements
• Professional development
• Bonuses
• Office equipment allowance