Senior Heavy Duty Power Customer Portfolio Manager managing contracts and fulfilling customer obligations at GE Gas Power. Driving customer relationships and overseeing project management for Gas Turbine products.
Responsibilities
Responsible for the profitability and customer satisfaction for assigned contracts and customer obligations
Provide service agreement, fixed price, and time and material program management
Interact with members of the customer service, parts and transactional services, field service, repair service, and/or other teams
Serve as a liaison and resource between internal/external organizations and for assigned customers
Foster and develop strong relationships with customers in the Orlando area
Provide on-going Gas Turbine Product technical and business support to assigned customers
Own contract leadership and fulfillment including all project deliverables
Develop and own site customer communication plan
Organize pre-outage, post-outage, and outage milestone meetings with all stakeholders
Execute the Outage 360 process and Change Orders
Requirements
Bachelor’s Degree from an accredited University or College (OR a High School Diploma / GED with a minimum of 7 years of experience in power generation industry OR associate’s degree in addition of 6 years of experience in a power generation industry)
Minimum of 5 years of knowledge and experience within the Power Industry / Technical Field Services or Contract Management with strong Mech Turbine knowledge
Bachelor’s Degree preferably in a technical / Engineering Mechanical, Electrical, STEM
Experience planning and executing outages
Strong quality background with Black Belt certification
Strong leadership, financial and commercial skills
Team leader in a dynamic, energetic, and proactive environment
medical, dental, vision, and prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
access to Fidelity resources and financial planning consultants
tuition assistance
adoption assistance
paid parental leave
disability benefits
life insurance
12 paid holidays
permissive time off
Job title
Senior Heavy Duty Power Customer Portfolio Manager – Power Outage Manager
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