Hybrid L2 Application Support Engineer – Java

Posted last week

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About the role

  • L2 Application Support Engineer providing application support for Java-based solutions. Collaborating with cross-functional teams at a European IT consultancy headquartered in Germany.

Responsibilities

  • Provide L2 application support for Java-based applications.
  • Troubleshoot and resolve incidents related to Java, Servlets, JDBC, PL/SQL, and Unix environments.
  • Perform log analysis, basic debugging, and issue triaging.
  • Support deployment activities under senior team guidance.
  • Monitor applications and batch processes, escalating issues as required.
  • Collaborate with the onsite/offshore teams to ensure timely issue resolution within SLAs.
  • Maintain and update documentation, issue logs, and runbooks.
  • Participate in shift-based and on-call support rotations [ 24/7]

Requirements

  • 3-6 years of experience in the same or a comparable role
  • Proficiency in Java, Maven, PostgreSQL, Monitoring, Jira/Salesforce, Troubleshooting and AWS Exposure.
  • Good knowledge of Java and ability to debug application issues.
  • Understanding of Servlets, JSP, and JDBC for issue resolution.
  • Experience with Oracle 19c – SQL/PL-SQL scripting and query tuning basics.
  • Familiarity with IBM Liberty and Tomcat for app deployment and monitoring.
  • Proficiency in Unix/Linux (RHEL) – log analysis, cron jobs, shell commands.
  • Exposure to Shell Scripting (C-shell/Bash) for automation and troubleshooting.
  • Working knowledge of C/C++ executables and their role in batch processing.
  • Awareness of frontend debugging concepts (HTML, JavaScript).

Benefits

  • Immediate Joiners

Job title

L2 Application Support Engineer – Java

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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