Onsite Director, Product Management – A2A and MCP Integrations

Posted 3 hours ago

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About the role

  • Director of Product Management for A2A and MCP Integrations at Genesys Cloud. Leading product strategy and execution to enhance enterprise connectivity and integration capabilities.

Responsibilities

  • Own the end-to-end product strategy for Genesys Cloud A2A and MCP ecosystem connectivity across enterprise applications and AI platforms
  • Define and execute a multi-year roadmap aligned with corporate objectives, platform standards, and enterprise customer needs
  • Drive alignment across engineering, UX, product, sales, and customer success to deliver high-impact integration capabilities
  • Establish governance frameworks, reusable patterns, and reference architectures that accelerate secure integration development
  • Design scalable connectivity models that improve adoption, reduce operational friction, and minimize support burden
  • Define and monitor ecosystem performance metrics including reliability, latency, observability coverage, and error rates
  • Influence platform architecture decisions to ensure integrations are secure, resilient, compliant, and enterprise-ready
  • Conduct competitive benchmarking to identify ecosystem gaps and strengthen integration differentiation
  • Partner with senior stakeholders to clarify roadmap direction and support enterprise sales engagements

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Linguistics, or a related technical field
  • 7 or more years of product management experience in SaaS, cloud platform, or enterprise software environments
  • Demonstrated experience defining and delivering integration or platform connectivity strategies
  • Strong understanding of API design, event-driven architectures, and enterprise integration patterns
  • Experience working with AI integration frameworks, model providers, or governed connectivity standards such as A2A or MCP
  • Proven track record influencing cross-functional stakeholders without direct people management authority
  • Experience operating at enterprise scale, including security, compliance, and data governance considerations
  • Excellent written and verbal communication skills, including executive-level presentation experience.

Benefits

  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments

Job title

Director, Product Management – A2A and MCP Integrations

Job type

Experience level

Lead

Salary

$193,700 - $340,700 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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