Content Development Specialist developing engaging legal content for publication in electronic and print formats. Collaborating with teams to meet market needs and enhance usability.
About the role
- Engineer developing high-performance enterprise document management systems at GEICO. Collaborating with teams to optimize user experience and support business initiatives in a hybrid environment.
Responsibilities
- Use document management tools to create and maintain GEICO’s enterprise document library.
- Coordinate and collaborate with product managers, engineering team members and product team to solve complex problems.
- Monitor data platform performance, analyze metrics, and iterate on features to optimize user experience and business outcomes.
- Manage business initiatives across functional teams through the entire product lifecycle.
- Coordinate support for partner teams such as Claims, Printing Center, and Commercial lines.
- Provide ‘on-call’ support for Production systems, servers, and applications.
Requirements
- Proficient with enterprise document solutions (preferably OpenText products).
- Demonstrated ability to perform high-level content development for CCM tools.
- Proficient in one or more programming languages such as Java, .NET, or Python is desired.
- Understanding of print orchestration services.
- Ability to analyze and estimate at a high level.
- Ability to excel in a fast-paced, startup-like environment.
- Strong oral and written communication skills.
- Strong problem-solving skills.
- Understanding of document management tools, DevOps, and product/software development lifecycle.
- 2+ years of enterprise document development.
- 2+ years of experience with architecture/design of complex document platforms.
- 2+ years of experience with insurance document life cycle.
Benefits
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
- Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
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