Technical Project Manager responsible for maintaining medical equipment service excellence in healthcare. Leading customer interactions and ensuring high-quality service delivery across multiple regions in China.
Responsibilities
Perform timely and accurate preventative maintenance and troubleshooting on medical equipment within a hospital or healthcare system
Ensure optimal delivery of healthcare services to patients
Maintain all models of Imaging Modality
Responsible for meeting the daily service repair needs of designated equipment
Drive customer satisfaction through Service Excellence
Maintain daily interface with doctors and technicians on equipment status issues
Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities
Requirements
Diploma / Bachelor’s Degree in Biomedical Engineering / Electrical
Minimum 3-year field services experience
Good verbal and written communication skills in local language as well as English
Ability to work independently with minimum direction
Able to lead project installation independently
Excellent communication skills, listening skills, and interpersonal skills
Willingness to work during off-hours when there is an urgent and critical equipment issue
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