Onsite Customer Service Representative/Route Service Representative

Posted 6 hours ago

Apply now

About the role

  • Customer Service Representative engaging with veterinary clinics and families to provide compassionate service. Building relationships while supporting pet aftercare services and ensuring exceptional customer experience.

Responsibilities

  • Serve as the main point of contact for veterinary clinics, providing reliable and compassionate service
  • Build trusted relationships with clinic staff and families through empathy, respect, and professionalism
  • Manage customer needs and solve problems effectively
  • Support Gateway’s reputation for exceptional service in every interaction

Requirements

  • High school diploma or GED required as minimum
  • Prior experience in customer service, account management, or sales/route sales is highly desirable.
  • Proficiency in CRM systems and sales tracking tools.
  • Must be comfortable with driving responsibilities and being active throughout the day.
  • Valid driver’s license with a clean driving record.

Benefits

  • Medical, Dental, and Vision Plans with low co-pays designed to support you and your family
  • Company-paid Life, AD&D and LTD insurance for all full-time employees
  • 401(k) with employer match – we invest in your future
  • Grow with Gateway Program – access to in-house learning and development for your career goals
  • Employee wellness and support programs accessible in an established Employee Assistance Program
  • Paid holidays and PTO so you can rest, recharge, and enjoy time with family
  • Opportunity to do something meaningful with your life - Support others in their time of need.

Job title

Customer Service Representative/Route Service Representative

Job type

Experience level

Mid levelSenior

Salary

$21 - $26 per hour

Degree requirement

High School Diploma

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job