Substance Abuse Counselor providing individual counseling and treatment for patients with opioid use disorder. Collaborating with healthcare professionals and managing patient treatment plans effectively.
About the role
- Conseiller clients en assurance gérant les besoins des clients professionnels pour Gan Assurances. Accueillant, traitant les demandes et gérant les dossiers clients au quotidien.
Responsibilities
- Welcome clients through all communication channels: in branch, by phone or email
- Handle client needs: identify and research their expectations, present GAN Assurances, and promote and sell the agency’s insurance products
- Manage client files autonomously: prepare tailored quotes, issue insurance contracts, collect, track, verify and follow up on administrative documents and signatures
- Grow client portfolios through commercial actions and multi-product sales: follow-up opportunities and cross‑selling
- Manage and monitor claims: open claim reports, coordinate with appointed experts, collect documents and perform follow-ups, and support clients through the claims process
- Actively participate in agency life: liaise with the insurer, manage supplies, and handle administrative tasks for the agency (mail, archives, etc.)
Requirements
- At least 5 years’ solid experience in an insurance environment serving personal or business clients
- Strong attention to detail, a strong sense of responsibility and the ability to work independently in all circumstances
- Excellent interpersonal skills, enabling you to build and maintain strong relationships with clients and colleagues
- A curious mindset and the ability to take initiative
Benefits
- Annual gross base salary: €27,000 to €30,000 depending on experience
- Variable (performance) compensation
- Meal vouchers
- One year of car and home insurance
- A training program on GAN Assurances products and processes delivered remotely and in person by the company
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Conseiller clients handling insurance portfolios, welcoming clients, and managing their needs. Develop customer relationships and support claims processes in a local agency environment.
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