AI & Product Intern supporting product team in Milan with technical AI solutions and implementation. Focus on data extraction, prompt engineering, and operational support.
About the role
- Agentic AI / ML Architect guiding the adoption of AI solutions across telecom OSS environments. Collaborate with business, engineering, and operations to transform network operations through agentic AI.
Responsibilities
- Define agentic AI architecture blueprints for OSS automation and network operations
- Design end-to-end closed-loop automation architectures, from telemetry ingestion to autonomous action
- Lead the architectural design of LLM- and ML-driven OSS solutions (assurance, fulfillment, optimization)
- Define agent responsibilities, boundaries, autonomy levels, and interaction models (single vs. multi-agent)
- Architect RAG-based knowledge systems using operational data, runbooks, policies, and standards
- Design safe execution frameworks including policy enforcement, approvals, guardrails, and rollback mechanisms
- Define integration patterns with OSS, NMS/EMS, ITSM, and network controllers
- Advise on event-driven, streaming, and real-time architectures for large-scale OSS environments
- Establish evaluation, observability, and governance models for agent behavior and automation outcomes
- Support use-case prioritization and business case development for AI-driven OSS initiatives
- Lead architecture reviews, technical workshops, and stakeholder alignment sessions
- Guide engineering teams on implementation best practices without owning day-to-day coding
Requirements
- 6–10 years of experience in AI/ML architecture, OSS architecture , or telecom automation consulting
- Strong understanding of agentic AI concepts, including: LLM-based reasoning and planning
- Tool-using agents and action orchestration
- Multi-agent coordination patterns
- Solid experience designing AI/ML systems (even if not hands-on daily coding)
- Deep knowledge of telecom OSS domains, including: Fault, Performance, Configuration, and Service Management (FCAPS)
- Network and service assurance
- Closed-loop and intent-based automation
- Experience with OSS integration patterns and TM Forum Open APIs
- Strong understanding of data and telemetry architectures (KPIs, alarms, logs, topology)
- Familiarity with cloud-native architectures and AI/ML platforms
- Ability to translate business and operational goals into technical architectures
- Strong communication and presentation skills for client-facing and executive audiences
Benefits
- Competitive salary
- Health insurance
- Flexible Compensation Plan as an enterprise benefit
- Annual training budget to help you stay technologically up to date and grow professionally
- Time flexibility: our life is not just a working day; we give you flexibility both in entry and exit. In addition, we enjoy a reduced working day on Fridays and Summer (July and August)
- Our projects are Cutting-edge in technology and are in both national and international environments, making your growth global
- We are committed to a flexible working model: hybrid, remote or office-based, you can choose what best suits your personal and professional needs (within Spain)
- Our employee satisfaction survey tell us that we have a great work environment and great professionals in the company.
Job title
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