Hybrid Product Designer – Journeys

Posted 25 minutes ago

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About the role

  • Product Designer joining Journeys team at Fullscript. Designing user experiences for health tech applications and collaborating closely with engineers and practitioners.

Responsibilities

  • Own design projects from brief to shipped UI across the Journeys workflow: practitioner ordering, patient result delivery, wellness plans, and re-testing flows.
  • Design clear, usable experiences for complex health data: biomarker results, health area summaries, AI-generated interpretations, and action plans that patients and practitioners can act on.
  • Work directly with engineers through implementation, reviewing builds, catching craft issues in production, and iterating on shipped UI. This team doesn't do traditional handoffs.
  • Design for AI-generated and variable-length content. You'll work with real model outputs, not just placeholder text, and your layouts need to handle the range of what the model produces.
  • Participate in user research across practitioners and patients, integrating findings into design decisions.
  • Extend and maintain design system patterns as new Journeys surfaces are built, particularly around result presentation, plan components, and biomarker data visualization.
  • Communicate design rationale clearly to product, engineering, and clinical stakeholders. You should be able to explain *why*, not just what.

Requirements

  • 3–5 years of UX/product design experience. Health tech, SaaS, or complex multi-sided platforms are a strong plus.
  • A portfolio that demonstrates solving real workflow problems, not just visual polish. We want to see your process, your thinking, and how your work shipped.
  • Solid craft across the design process: research, flows, wireframes, prototyping, and high-fidelity UI.
  • Ability to run a project from brief to shipped UI with minimal oversight, while working within strategic direction set by others.
  • Proficiency in Figma for exploration and system work, with growing comfort working closer to code. You review implementations, spot issues in production, and iterate with engineers.
  • Proficiency with emerging generative AI tools for prototyping, exploration, and production workflows. You stay current with how the tooling landscape is changing and actively integrate new approaches into your work.
  • Strong curiosity about how the design role is evolving, particularly the breakdown of traditional silos between design, engineering, and product. You're energized by the idea that the boundaries of what a designer does are shifting, not threatened by it.
  • Strong design fundamentals: typography, layout, color, iconography, responsive design.
  • Clear communication: You frame design decisions in terms of user and business outcomes, and you hit deadlines.

Benefits

  • Flexible Paid Time Off program
  • Fullscript’s RRSP match program
  • Stock Options
  • Custom benefits package (medical, dental, vision) with HSA
  • Discount on Fullscript catalog of products for family & friends
  • Training budget and company-wide learning initiatives
  • Employee Wellness Programs (including no meeting Wednesday)

Job title

Product Designer – Journeys

Job type

Experience level

Mid levelSenior

Salary

CA$100,000 - CA$130,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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