AI Technology Manager driving AI solutions in Valmet's industrial innovation. Leading AI application design and integration into products across multiple business processes.
About the role
- As a Product Experience Specialist at Kulu, you'll own product quality ensuring reliability and user experience. This contract role comes with a clear path to full-time based on impact.
Responsibilities
- Own product quality and maintain exceptional standards across Kulu
- Systematically test the product end-to-end
- Surface experiential issues and identify capability gaps
- Validate new features and agent capabilities before they go live
- Document issues clearly with reproduction steps and supporting evidence
- Collaborate with engineering and product teams to ensure issues are well-understood
- Test AI behaviour and flag UX issues
- Observe user behaviours and document capability gaps
Requirements
- Proactive, highly motivated working style
- Ownership mindset - think of yourself as owning product quality
- Able to work independently and drive value for the company with minimal guidance or supervision
- Strong attention to detail and patience
- Strong product and UX taste
- Curiosity and a desire to break things in realistic ways
- Clear written and verbal communication (English and Bahasa Indonesian)
- Ability to explain why something feels broken, confusing, or insufficient
- QA or product testing experience (Nice-to-have)
- Experience with SaaS or AI-powered products (Nice-to-have)
- Technical literacy (but not required to code) (Nice-to-have)
Benefits
- Competitive salary
- High autonomy
- Team that moves fast and ships relentlessly
- Work directly with founders + senior operators
- Real ownership from Day 1
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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