As a Product Experience Specialist at Kulu, you'll own product quality ensuring reliability and user experience. This contract role comes with a clear path to full-time based on impact.
Responsibilities
Own product quality and maintain exceptional standards across Kulu
Systematically test the product end-to-end
Surface experiential issues and identify capability gaps
Validate new features and agent capabilities before they go live
Document issues clearly with reproduction steps and supporting evidence
Collaborate with engineering and product teams to ensure issues are well-understood
Test AI behaviour and flag UX issues
Observe user behaviours and document capability gaps
Requirements
Proactive, highly motivated working style
Ownership mindset - think of yourself as owning product quality
Able to work independently and drive value for the company with minimal guidance or supervision
Strong attention to detail and patience
Strong product and UX taste
Curiosity and a desire to break things in realistic ways
Clear written and verbal communication (English and Bahasa Indonesian)
Ability to explain why something feels broken, confusing, or insufficient
QA or product testing experience (Nice-to-have)
Experience with SaaS or AI-powered products (Nice-to-have)
Technical literacy (but not required to code) (Nice-to-have)
Join Digitale Leute School as a Junior Software Developer focusing on AI and product development. Participate in practical training and workshops to enhance your skills.
AI Strategy & Transformation Manager developing AI strategies integrating human qualities at ValueNet. Seeking innovations and efficiencies through AI applications while prioritizing human - centered approaches.
VP, AI Strategy & Innovation at Synchrony defining AI vision and roadmap. Leading collaboration across technology and business teams to implement AI solutions.
AVP, AI Governance role at Synchrony focusing on responsible AI solutions and frameworks. Collaborating across teams to ensure ethical AI governance standards and compliance.
Senior Process Optimization Consultant optimizing business processes and leveraging AI in a travel technology firm. Leading workshops and collaborating with teams for impactful automation changes.
Intern role in AI Strategy consulting focusing on client project support and strategic analyses. Engaging with the AI Strategy team and developing AI - related project deliverables in a hybrid setting.
Intern in Intelligent Automation team at SKAD, supporting clients in AI integration and web development with flexible hours. Involves project work and collaboration in software solutions.
Data & AI Sales Manager driving strategic account growth in Abu Dhabi for Atos Group. Leading consultative selling of Data, AI/ML, and Generative AI solutions with commercial ownership.
Global Digital Analytics & AI Solutions Specialist for Bostik managing worldwide web analytics and developing AI solutions. Collaborating with teams to enhance user engagement and performance metrics.