Health Plan Care Manager responsible for coordinating Medicare Advantage services in Ohio. Collaborating with care teams to ensure high - quality healthcare is delivered to members in an institutional setting.
About the role
- Commercial Impact Manager driving performance across leisure centres and family entertainment venues. Supporting teams, building confidence, and enhancing commercial outcomes.
Responsibilities
- Driving commercial performance
- Supporting underperforming sites
- Building confident, commercially minded teams
- Work with Area and Regional Managers to drive commercial performance by creating and delivering effective action plans and identifying growth opportunities through new business, improved programming and local commercial initiatives.
- Act as a flexible, hands-on commercial resource, providing targeted on-the-ground support to underperforming sites where it will have the greatest impact.
- Collaborate with marketing teams to plan and deliver campaigns that boost participation, footfall and customer spend.
- Embed strong commercial habits within site teams and support them to interpret data, take ownership and improve outcomes.
- Work closely with other commercial leads (Aquatics, Children’s Activities, F&B) to align activity and maximise total site income.
- Share best practice, insights and success stories and inspire, motivate and celebrate strong commercial performance across the organisation.
Requirements
- Commercially astute with a strong practical understanding of what drives sales, footfall and spend.
- Adaptable and delivery-focused, with a real passion for achieving commercial results.
- Experienced in driving income growth and customer engagement in a leisure, fitness or hospitality environment (or similar).
- A confident communicator and motivator who can energise and inspire teams at all levels.
- Organised and proactive, able to manage campaigns from planning through to execution and follow-up.
- Comfortable working across multiple sites and locations, happy to be on the road supporting local teams.
- A collaborative team player who thrives on action, positivity and measurable outcomes.
- Proven experience delivering commercial results in a customer-facing, multi-site environment.
- Experience owning income streams or full P&L responsibility.
- A hands-on, people-focused approach – able to quickly assess, plan and deliver improvements with teams on the ground.
- Excellent interpersonal and communication skills, with the ability to influence, coach and motivate.
- Strong commercial awareness and understanding of income drivers.
- Flexibility and mobility – able to travel and work across multiple sites as required.
- Full UK driving licence and access to your own vehicle (allowance provided).
- Experience coordinating national or multi-site campaigns.
- Experience in the leisure, fitness or hospitality sector (desirable).
Benefits
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
- Company pension
- Various insurance and saving schemes
- Financial advice
- Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings)
- All this as well as fully funded training and career progression opportunities in a team working environment
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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