Start your training as IT specialist in system integration at Fraunhofer Institute. Work with a committed team and gain practical insights during your apprenticeship.
Responsibilities
Installation and management of various software environments for our application systems in laboratories and offices
Analysis of fault reports and service requests from our employees in the User Helpdesk using a modern ticketing and service management system
Support in technical consulting, support and training of users to improve understanding of software and devices
Provision of components such as hardware, software, storage and network components — also at the virtual level
Ensuring up-to-date patch levels on end-user devices through automated software distribution
Careful monitoring of network components and servers
Implementation of your own small projects with support from experienced colleagues
Requirements
You have a secondary school leaving certificate (Realschulabschluss) or a general (technical) higher education entrance qualification (Fachhochschulreife/Abitur)
You are interested in information technology and bring initial basic knowledge
Analytical thinking and a fundamental technical understanding characterize you
You enjoy working in a team, communicate openly and like working with people
You have a quick grasp, a high ability to concentrate and a willingness to learn — you work in a structured and independent manner
You have very good German skills and good English skills, both written and spoken
Benefits
30 days of vacation
Days off at Christmas and New Year’s Eve
Discounted prices in the staff canteen
Free parking, charging stations, bicycle parking and a subsidy for the Deutschlandticket
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