Claims Handler evaluating pet insurance claims for Lassie, a growing InsurTech company revolutionizing pet insurance in Europe. Handling customer inquiries and improving claims processes.
Responsibilities
Assess and process pet insurance claims, ensuring compliance with our policy terms and conditions.
Communicate with pet owners and provide clear updates on the status of their claims.
Work with veterinarians and clinics to gather necessary documentation.
Contribute to improving claims handling processes to increase efficiency.
Promote Lassie's mission to deliver exceptional pet care solutions.
Requirements
Previous experience in claims handling, insurance, or a related field.
Experience as a veterinary assistant or in animal care is a plus.
Strong organizational skills and attention to detail.
High adaptability in a multicultural environment.
Fluent in French (written and spoken).
Proficiency in conversational English is required.
A genuine love of animals.
Benefits
Opportunity to join a fast-growing company at the forefront of an expanding market, at the early stage of a scale-up.
Equity participation.
A flexible, dynamic, and friendly company culture where everyone plays an important role in a close-knit, upbeat team.
The satisfaction of working on a product and brand that delight customers and make the world a better place.
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