Lead - QA Support role executing UAT and collaborating with stakeholders for testing at Ameriprise India. Involvement in test plans, defect tracking, and reporting.
About the role
- QA Engineer executing end-to-end quality assurance on eInvoice configurations and workflows. Collaborating with teams to ensure specifications and customer requirements are met in SaaS environment.
Responsibilities
- Review and validate all eInvoice configurations created by the Professional Services Engineer against the approved specification and customer requirements
- Execute end-to-end QA on eInvoice workflows, including preprocessing rules, error conditions, special cases, and file-handling logic
- Validate email notifications for eInvoice workflows, including recipients, content, triggers, file delivery paths, schedules, and naming conventions
- Test and verify all standard ServiceChannel data feeds (Location, Location Notes, User, Asset, PO/Work Order feeds) for structure, mapping, and successful processing
- Review and confirm file structure, content, and logic across XML, JSON, CSV, TXT, and other supported formats
- Execute positive and negative test cases to validate error handling and edge case behavior
- Document defects, inconsistencies, and improvement needs in Jira with clear reproduction steps and recommended corrections
- Collaborate with Engineers, PMs, Senior PMs, and Technical Consultants to re-test fixes and confirm readiness for deployment
- Maintain QA test plans, test cases, and validation checklists
- Identify opportunities to enhance QA coverage, automation, and validation standards
Requirements
- English proficiency
- Strong understanding of data structures, file processing, and SaaS technical workflows
- 2+ years experience in QA, technical support, or data validation role
- Working knowledge of XML, JSON, CSV, TXT formats
- Experience with QA methodologies, test case creation, and defect tracking
- SQL literacy (querying, validation, auditing)
- Advanced Excel and data validation skills
- Strong documentation and communication skills
- Ability to manage multiple concurrent QA cycles
- Jira and Confluence experience
- Collaborative mindset working across global teams
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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