Hybrid Professional Services Consultant

Posted 4 hours ago

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About the role

  • Professional Services Consultant delivering on-site engagement and technical services for customers with Fortinet solutions. Collaborating with customers for high-quality support and satisfaction.

Responsibilities

  • Assists the Customer during the Think and Build phases of a project
  • Develops and maintains technical project documentation: high/low level design documentation, method of procedure, test plans, configuration templates and scripts.
  • Provisions, customizes and verifies Fortinet configurations based on recommended and approved design.
  • Tests Fortinet solutions and verifies system behavior
  • Participates to interoperability/integration testing of devices that interact with Fortinet products
  • Recommends and Implements Fortinet best practices
  • Resolves and/or escalates technical issues in a timely fashion
  • Delivers general knowledge transfer to client staff.
  • Develops and maintains core competency on Fortinet’s product line and technologies.

Requirements

  • 7+ years of experience in LAN/WAN/Network Security Products.
  • Experience with designing and implementing FortiGate solutions (design and implementation) or major 3rd party security solutions.
  • Experience in complex routing and WAN environments where BGP, OSFP is a requirement.
  • Work experience in maintaining, deploying or designing MPLS networks in particular L3 VPN.
  • Exposure to MSSP or managed service environments (Multi-tenancy, monitoring, reporting, supportability)
  • Experience in scripting and automation (e.g. ZTP, integration into orchestrator, controllers and dashboard).
  • Excellent communication and technical documentation skills.
  • Proven ability to work independently as well as in a team in a collaborative environment. Ability to elicit cooperation from a wide variety of sources, including management, clients, and other departments.
  • Positive customer service attitude with excellent soft skills.

Benefits

  • competitive Total Rewards package to support you in managing your overall health and financial well-being
  • flexible work arrangements
  • supportive work environment

Job title

Professional Services Consultant

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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