Hybrid Cyber Security Engineer, Level 2

Posted 2 weeks ago

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About the role

  • Cyber Security Engineer handling deployment and support of security platforms within Managed Security Services team. Collaborating and resolving complex incidents while adhering to standards in Manchester, United Kingdom.

Responsibilities

  • Deploy, configure, and validate managed security platforms including GravityZone, RocketCyber, SaaS Alerts, Mimecast, VulScan, and vPentest.
  • Act as the Tier 2 escalation point for platform‑related incidents and support tickets.
  • Perform root‑cause analysis to resolve recurring technical and security issues.
  • Maintain environment health across customer estates, ensuring agents, integrations, and policies meet MSSP standards.
  • Analyse logs, alerts, and detection events to identify misconfigurations or potential security issues.
  • Document resolutions and contribute to knowledge base articles and SOPs.
  • Support SOC and IT Support with advanced troubleshooting and technical escalations.
  • Mentor Level 1 engineers and assist with their technical development.

Requirements

  • 2 - 4 years’ experience in IT infrastructure, cybersecurity operations, or MSSP environments.
  • Strong hands‑on understanding of Bitdefender GravityZone (EPP/EDR).
  • Working knowledge of Microsoft 365 Defender and Entra ID.
  • Experience configuring and troubleshooting SaaS Alerts and RocketCyber.
  • Familiarity with VulScan or vPentest for vulnerability management.
  • Understanding of Mimecast email security configuration and policy management.
  • Ability to troubleshoot logs, policies, and detection events.
  • Foundational scripting/query experience (PowerShell, KQL, or Python).

Benefits

  • Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday.
  • Enjoy paid volunteering days to support causes you care about.
  • Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team.
  • Join in on regular social events and connect with your colleagues in a fun and relaxed environment.

Job title

Cyber Security Engineer, Level 2

Job type

Experience level

JuniorMid level

Salary

£35,000 per year

Degree requirement

No Education Requirement

Location requirements

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