CI
Cookie InformationMulti-Specialty Account Manager
Account Manager leading promotion of psychiatry portfolio for Lundbeck. Utilizing clinical knowledge and sales strategies to drive performance and build customer relationships.
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Hybrid Patient Account Representative – Level 4
Posted 6 days ago
About the role
- Executes Business Office Operations and Functions including billing, collections, payment processing, and customer service tasks.
- Updates accounts with ownership and accountability.
- Leverages contract knowledge and expertise to drive revenue.
- Evaluates root cause and resolves account issues timely.
- Completes transactional updates independently and collaborates with departments as needed.
- Identifies patterns and trends in account issues; escalates appropriately.
- Maintains subject matter expertise on regulations and processes.
- Consistently meets production and quality requirements.
Requirements
- 8 years experience in Revenue Cycle / Hospital Business Office programs (Customer Service, Billing, Follow-up) or equivalent industry experience.
- Related certification program in areas such as billing, medical office, coding and accounting can be substituted for 1 year of experience.
- Bachelor's Degree can substitute for 4 years of experience; Associate's Degree can substitute for 2 years of experience.
- High School diploma or equivalent
- Must possess knowledge of ICD-9/10, CPT and HCPCS coding.
- Apply critical thinking and problem solving skills as it relates to resolving accounts.
- Must understand the explanation of benefits of various managed care companies and regulations.
- Must be able to demonstrate teamwork and willingness to work in cooperation and support of others as well as comply with FMOLHS policies, procedures and core values.
- Communication, interpersonal and collaboration skills.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
CI
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CI
Cookie InformationMulti-Specialty Account Manager
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