Data Analyst responsible for deriving customer insights and measuring CRM campaign performance. Collaborating with clients to optimize CRM strategies and enhance digital customer experiences.
About the role
- Data Analyst delivering deep insights and analytics at PokerStars. Creating actionable insights through data analysis in online gaming industry.
Responsibilities
- Delivering deep insight and analytics within a fast-paced culture in the world’s largest online gaming company
- Dive into databases, querying large volumes of behavioural data to create actionable insights
- Deliver recommendations to department heads and directors
- Lead in-depth analysis of customer behaviour
- Develop dashboards and executive summaries for various audiences
- Establish and track key performance indicators and provide ad-hoc analytical support
- Bring extensive data to life, adding insight to key decision-making processes
Requirements
- Minimum 1-year of relevant work experience as a Data Analyst or Data Scientist
- Bachelor’s degree or equivalent experience in a quantitative field such as Science, Mathematics, Economics, Engineering
- Fluent in SQL with the ability to create complex queries from scratch
- Advanced expertise in Microsoft Excel, PowerPoint and Word
- Ability to translate complex problems into clear, prioritised solutions
- Excellent organisational and communication skills with the ability to manage day-to-day work independently and consistently deliver quality work within deadlines
- Experience presenting and reporting analyses to stakeholders
- Ability to create high-quality data visualisations and presentations using PowerPoint and tools such as MicroStrategy, Tableau or PowerBI
- Experience with programming (e.g., Python), knowledge of technology (e.g., websites and ETLs) and prior experience data warehouse products like Microsoft SQL Server Management Studio, Amazon RedShift etc. is desirable
Benefits
- Discretionary annual performance bonus
- 30 days paid leave
- Health and dental insurance for you, your partner and your children (if you all live at the same address)
- Personal life assurance and partial & permanent disability insurance
- The option to join our company pension scheme
- A personal interest allowance to let you learn something new or pursue a hobby
- Competitive learning fund, dedicated 4 learning “Power Hours” every month during office time, full access to the Udemy and Mindtools platforms, in-house leadership program and many other training opportunities for developing your skills and progressing your career
- Looking to extend your family? You will receive a cash gift of 1,000 EUR for your new addition whilst working for us
- 26 weeks primary carer leave at 100% pay & 4 weeks secondary carer leave pay at 100% pay
Job title
Job type
Experience level
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Not specified
Degree requirement
Tech skills
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