Director of Experience Product Management at TIAA, enhancing services for plan sponsors and consultants through strategic product leadership. Focused on client experience and innovation through AI.
About the role
- Data Product Owner overseeing data product delivery and transformation for major data platform. Acting as link between Product and Technology to deliver business value quickly.
Responsibilities
- Translate product/commercial needs into clear functional and technical requirements for both transformation and BAU.
- Lead requirements discovery across stakeholders and domains.
- Ensure timely, accurate requirements so engineering teams can deliver efficiently.
- Write user stories with acceptance criteria; groom and prioritise backlogs; plan releases; run show & tells; track benefits.
- Participate fully in agile ceremonies.
- Adjust backlogs in response to changing priorities across Transformation and BAU.
- Maintain consistent communication with stakeholders, providing clear status visibility.
- Balance commercial priorities against technical constraints.
- Understand system and data dependencies across the ecosystem.
- Manage cross‑team product dependencies, including data upstream/downstream impacts.
- Navigate portfolio and feature delivery processes.
- Build subject‑matter expertise in the data domain.
- Support operational readiness for releases; provide training when required.
- Ensure solutions meet NFRs: performance, security, data quality, compliance, governance.
- Coordinate with 3rd‑party vendors for integrations when needed.
Requirements
- Proven experience as a Product Owner or Data Product Owner.
- Strong experience with data platforms, pipelines, governance, and data-powered products.
- Excellent communication skills.
- Strong analytical and problem‑solving skills.
- Experience defining business and technical requirements.
- Ability to work with business, design, data engineering, and architecture.
- Strong attention to detail.
- Experience across multiple agile delivery models.
- Experience in a multi‑product or multi‑domain environment.
- (Preferred) Understanding of sports betting / high‑scale transactional environments.
- High drive for results and action-oriented mindset.
- Customer‑centric approach.
- Strong communication under pressure.
- Collaborative, cross‑team working style.
Benefits
- Access to Learnerbly, Udemy, and a Self‑Development Fund.
- Internal Mobility Programs supporting career growth.
- Comprehensive Health Insurance for you and dependents.
- Well‑Being Fund and 24/7 Assistance Program.
- Hybrid model: 2 office days/week; flexible leave policies including maternity, paternity, sabbatical.
- Employer PF Contribution, gratuity, Personal Accident & Life Insurance.
- Sharesave Plan.
- Volunteering Leave and Team Events.
- Recognition via Kudos Platform and Referral Rewards.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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