Customer Success Consultant ensuring client satisfaction and retention in the Compass educational product. Collaborating with schools for exceptional service and advocacy of our platform.
About the role
- Operations/Compliance Associate managing daily compliance and operational procedures at CreditSights. Collaborating with senior staff to oversee compliance programs and enhance operational processes.
Responsibilities
- Daily Operational/Compliance procedures.
- Work closely with Compliance Manager and senior research staff to manage compliance programs and execute on associated operational processes and control systems.
- Document Management/Categorization.
- Review, revise, and continuously improve upon, existing compliance programs, policies and procedures as necessary to identify risks and stay in line with mandated compliance policies.
- Ability to review own work product to ensure accuracy and completeness in a time-sensitive environment.
- Permission management of document and site access.
Requirements
- Bachelor’s degree required.
- A variety of educational histories will be considered for this role, especially those with Accounting/Financial/Legal backgrounds.
- 2+ years of compliance and operational experience.
- Specific experience in finance / asset management is strongly preferred.
- Microsoft Excel, Word, PowerPoint and Adobe PDF skills required.
- Established skills in accuracy, organization, and experience working in a high-volume, time-sensitive environment.
- Ability to manage and execute challenging projects with minimal oversight.
- Possess strong organizational skills, sound judgement and hold highest ethical standards.
Benefits
- Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
- Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
- Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
- Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
- Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
- Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
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