Chief of Regulation overseeing programmatic and operational activities for Florida's Division of Licensing. Responsible for budget management and ensuring compliance with policies and procedures.
About the role
- Compliance Manager ensuring regulatory compliance for prepaid debit products at Fiserv. Overseeing risk assessments, monitoring activities, and compliance training across the organization.
Responsibilities
- Ensure compliance with consumer protection regulations including EFTA/Regulation E, GLBA/Regulation P, E-Sign, TCPA, Identity Theft Red Flags, and state payroll card laws
- Execute compliance monitoring and testing programs
- Oversee consumer complaint handling and resolution processes
- Support senior management in developing and implementing compliance policies and frameworks
- Track regulatory changes and work with business stakeholders to understand potential impact on products, services and procedures
- Provide compliance guidance and training to internal stakeholders
- Work within a team and across functional areas to drive optimal compliance outcomes
- Provide guidance and training to internal teams on compliance obligations and best practices
Requirements
- 3 years+ of compliance experience in a fintech or financial institution
- Knowledge of consumer protection regulations
- Experience in compliance monitoring and testing, risk assessments, regulatory change management, training and issue management
- Excellent analytical, communication and teamwork skills and demonstrated ability to collaborate effectively across multiple teams
- Experience using approved desktop AI tools
- Advanced proficiency Microsoft Excel and PowerPoint
- Bachelor's Degree
- Certified Regulatory Compliance Manager certification (CRCM) or legal experience preferred
- Prior legal experience or paralegal experience supporting regulatory matters preferred
- Experience supporting payroll card or prepaid product regulatory filings and state-level registrations preferred
- Experience working with enterprise GRC implementations and control remediation projects preferred
- Demonstrated stakeholder management with product, operations, and legal/compliance partners preferred
Benefits
- Fuel Your Life program to support physical, financial, social, and emotional well-being
- Paid holidays and generous time away policies
- No-cost mental health support through Employee Assistance Programs
- Living Proof program to recognize your peers’ extra effort with points used for rewards
- Eight Employee Resource Groups to foster a collaborative culture
- Unparalleled professional growth with training, development, and internal mobility opportunities
- Retirement planning and discounted shares with the Employee Stock Purchase Plan
- Medical, dental, vision, life, and disability insurance options available day one
- Tuition assistance and reimbursement program
- Paid parental, caregiver, and military leave
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