In - house closers selling vacation ownership at Kahana Falls in Hawaii. Earning potential of $300K+ with the best comp plan in the market.
About the role
- Inside Sales Representative at Fortune Fish & Gourmet supporting regional sales teams through account management and order coordination. Focused on maintaining strong customer relationships in food services across NY/NJ Metro Area.
Responsibilities
- Support regional sales teams through customer account management, order processing, and daily sales activities
- Act as a primary customer contact for order-related inquiries, issue resolution, and follow-up
- Provide accurate product, pricing, availability, and delivery information to customers
- Recommend products or alternatives based on customer needs, availability, and promotions
- Enter, review, and manage customer orders accurately, including pricing, quantities, and delivery details
- Maintain customer account information and assist with credits, corrections, and adjustments
- Coordinate with internal teams, including Purchasing, Operations, and Logistics, to support timely and accurate order fulfillment
- Assist with lead qualification, reporting, and regional sales initiatives
- Use Excel and internal systems to support reporting, tracking, and account management
- Organize and prioritize daily work to manage multiple requests and deadlines effectively
- Collaborate with outside sales representatives and internal departments to resolve service issues
- Support special projects and team initiatives
Requirements
- High School Diploma or equivalent
- 2+ years of customer service, sales support, or account coordination experience
- Strong written and verbal communication skills with a high level of accuracy and attention to detail
- Comfortable working across multiple systems and tools simultaneously in a fast-paced environment
- Working knowledge of Excel or similar reporting tools
- Strong organizational and time management skills with the ability to prioritize competing requests
- Capable of embracing new technology
- College degree or equivalent professional experience (desired)
- Culinary or food industry experience (desired)
- Experience working with chefs, restaurants, or hospitality-driven accounts (desired)
- Familiarity with CRM or order management systems (desired)
- Previous inside sales, sales support, or account coordination experience (desired)
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