FINRA Principal Analyst supporting case administration and arbitration program for investor protection. Leading policy development, training, and serving as subject matter expert in dispute resolution processes.
Responsibilities
Supports case administration and the National Arbitration program for FINRA Dispute Resolution Services (DRS)
Develops and implements policies regarding FINRA’s arbitration program
Works with Senior Management to ensure uniform, consistent, high quality dispute resolution services
Advises regional offices on various case administration problems
Develops and conducts staff training on new rules, processes, and procedures
Updates content of FINRA publications relating to the arbitration process
Serves as subject matter expert concerning expungement, jurisdiction, investment advisers, among other matters
Tracks payment of arbitration awards by firms and registered persons
Manages arbitration claim intake process
Tracks and responds to complaints about arbitration processes
Prepares reports, correspondence, and memoranda for FINRA senior management and the SEC
Participates in conferences and meetings to educate key constituent groups about FINRA’s dispute resolution forum
Requirements
Bachelor’s degree
Minimum of seven years of related experience working in a professional legal environment
Law Degree preferred
Familiarity with FINRA rules relating to arbitration preferred
Ability to quickly learn, analyze, and apply policies and procedures
Strong analytical, critical thinking, and decision-making skills and high attention to detail
Advanced knowledge and organizational skills related to project management
Strong leadership skills
Superior writing, editing, interpersonal communication, and presentation skills
Benefits
Comprehensive health, dental and vision insurance
Basic life and supplemental life insurance
Accidental death and dismemberment insurance
Spouse/domestic partner and dependent life insurance
Short- and long-term disability insurance
Long-term care insurance
Business travel accident insurance
Disability and legal insurance
Immediate participation and vesting in a 401(k) plan with company match
Tuition reimbursement
Commuter benefits
Adoption assistance
Backup family care
Surrogacy benefits
Employee assistance and wellness programs
Generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days
Two volunteer service days (based on full-time schedule)
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