Investigation Analyst in Provider Risk at Manulife focusing on fraud prevention, detection, and investigation in the healthcare sector, working with internal teams and stakeholders.
About the role
- Operational Risk Officer supporting the operational risk framework at Finom, a financial tech startup revolutionizing financial landscapes for entrepreneurs.
Responsibilities
- Support execution and annual refresh of Business Impact Analysis (BIA), including identifying critical services, dependencies, and tolerance levels (RTO/RPO).
- Maintain BIA documentation, service inventories, and prepare Business Impact Analysis reports.
- Support development, maintenance, and testing of Business Continuity Plans (BCP).
- Assist with BCP testing activities, track remediation actions, and escalate significant gaps or failures.
- Support operation of the operational incident management process, including incident recording, classification, and maintaining the Incident Register.
- Assist with internal escalation and regulatory notifications for material operational and ICT-related incidents, including DORA-related reporting.
- Support third-party and vendor risk management activities, including maintaining the vendor register, performing risk assessments, and monitoring SLAs.
Requirements
- Bachelor’s degree in Risk Management, Business, Finance, Information Systems, or a related field.
- Strong understanding of operational risk management and business continuity frameworks.
- Knowledge of regulatory expectations related to operational risk, outsourcing, and operational resilience (e.g., EBA, DORA).
- Familiarity with incident management and regulatory reporting processes.
- 2–5+ years of experience in operational risk, business continuity, resilience, or a related function within a regulated financial services environment.
Benefits
- Make a genuine impact on the product
- Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
- Work in the EU
- Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
- Become a stock options holder
- Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
- Receive unwavering support and care
- Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
- Work & Swim program
- Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
- Equal Opportunity Statement
- At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
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