Fraud Triage Specialist responsible for identifying fraud indicators in insurance claims. Analyzing information and collaborating with investigative teams within the Claims department.
About the role
- Claims Analyst managing customer claims at a European fintech startup. Handling caseloads and collaborating with stakeholders in a dynamic environment.
Responsibilities
- Manage customer claims efficiently and professionally.
- Own and manage your own caseload while supporting teammates when needed.
- Ensure all claim files are accurately listed, audit-ready, and supported with all required documentation (created, collected, and recorded).
- Work closely with bailiffs, police, and other external third parties.
- Communicate effectively with different stakeholders to ensure fast and correct resolution of cases.
- Handle claims coming from multiple sources, preferably within a banking or fintech environment.
Requirements
- You have **one (1) year of experience in claims processing**.
- Bachelor’s degree preferred.
- Strong independent judgment, decision-making ability, and analytical skills.
- Experience or strong interest in the legal field.
- Proficient with **MS Office, Google Suite, and JIRA**.
- Highly organized with strong attention to detail.
- Excellent interpersonal and negotiation skills.
- Language competency: **English (essential)** plus one additional language (**French / Italian / German / Dutch**).
Benefits
- Make a genuine impact on the product
- Join our upward trajectory, and grow with us
- Work in the EU
- Become a stock options holder
- Receive unwavering support and care
- Work & Swim program
- Equal Opportunity Statement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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