Lead Product Analyst responsible for guiding agile product delivery in financial services. Collaborating with teams to create intuitive user journeys and improve form functionalities.
Responsibilities
Guide agile product delivery across financial‑services projects, driving multidisciplinary teams to shape clear requirements, user stories and acceptance criteria that unlock faster, higher‑quality outcomes
Own the strategic roadmap for Gateway Forms, planning and prioritising ongoing monitoring, maintenance and iterative development to ensure users always experience reliable, intuitive journeys
Oversee end‑to‑end releases, coordinating testing and deployments so enhancements land smoothly and consistently delivers measurable improvements for users and stakeholders
Partner with regulatory, technical and operational experts — including legal, policy, user research and architecture — to optimise form content and functionality, ensuring compliance and excellent user experience
Use data‑driven insights to refine and evolve the Forms ecosystem, identifying opportunities that improve efficiency, reduce operational risk and add clear value to the business
Play a key role in the Gateway Forms leadership team, contributing to departmental planning and helping shape the culture and direction of RAS
Requirements
Prior experience in either a Product owner, Business Analyst, or Management Consultant position with demonstrable product ownership in facilitating digital transformation programmes
Proven experience with business analysis in any of the following organisations/sectors: financial services, government/regulatory body, technology consultancy
Demonstrable project/programme environments involving business & IT change
Knowledge of business analysis tools, techniques and best practice approaches, including end-to-end requirements management.
Solid understanding of product delivery, planning, estimation and risk management approaches
Logical and pragmatic leader with strategic thinking skills and experience working with agile multi-disciplinary teams
Experienced in using JIRA
Outstanding stakeholder management skills, building strong engagement with SMEs, and establishes good relationships with business sponsors, project stakeholders, and supplier delivery teams
Assures the delivery of business requirements to ensure that the solution is fit for purpose
Experience of project lifecycles delivered within a range of project delivery methodologies including Waterfall & Agile
Benefits
25 days annual leave plus bank holidays
Hybrid model with up to 60% remote work
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
35 hours of paid volunteering annually
A flexible benefits scheme designed around your lifestyle
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