Hybrid M365 Product Analyst – Fixed-Term Contract

at Financial Conduct Authority

• Job title: M365 Product Analyst – Fixed-Term Contract
• Job type: Contract
• Experience level: Mid level, Senior
• Salary: £52,400 - £61,800 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• As a Product Analyst, provide support for Microsoft 365 services at FCA. Shape digital workplace tools through user research and training, enhancing collaboration and innovation.

Responsibilities

• Provide support and guidance to colleagues across the organisation in mastering SharePoint and Teams Channels to make collaboration seamless and efficient
• Shape the future of our tools by conducting product and user research, analysing market trends and recommending feature enhancements that keep us ahead
• Turn ideas into impact by collaborating with a broad range of internal stakeholders to understand their needs and translate them into EPICs, features and user stories for the Agile backlog
• Empower our people by leading engaging training sessions and hosting drop-in clinics ensuring every user feels confident and supported
• Drive innovation across teams by collaborating with cross-functional experts to deliver continuous value, improve the digital workplace experience, and champion change by showcasing new features at forums, inspiring colleagues to embrace modern ways of working
• Lead Power Tooling initiatives leveraging Power Platform capabilities to transform ways of working, automate processes and deliver impactful solutions across the organization with exposure to high-profile stakeholders and directors

Requirements

• Proven experience working with internal business users to deliver product change campaigns and communicate new features in terms of business value, ensuring adoption and engagement across the organisation
• Demonstratable experience as a Product Analyst in an Agile environment, including writing EPICs, features and user stories and participating in Agile ceremonies to support iterative delivery
• Prior experience supporting Microsoft 365 services (SharePoint and MS Teams) at an organisational level, with the ability to understand user requirements and translate them into clear deliverables for technical teams
• Strong communication and collaboration skills with proven ability to work effectively in team environments
• Highly organized and detail-oriented, capable of managing multiple activities and deliverables within structured frameworks and compliance standards
• Proficiency in using M365 services, with experience in data analysis, root cause identification and applying qualitative and quantitative techniques

Benefits

• 25 days annual leave plus bank holidays
• Hybrid model with up to 60% remote work
• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
• Private healthcare with Bupa, income protection and 24/7 Employee Assistance
• 35 hours of paid volunteering annually
• A flexible benefits scheme designed around your lifestyle