Lead Systems Engineering Value Stream and manage a team of systems engineers at Northrop Grumman. Drive value stream integration for major defense systems development milestones.
About the role
- Onsite support for technical issues in client systems at Farmers, resolving complex technical issues and providing exceptional customer service.
Responsibilities
- Provides onsite deskside support and resolutions for challenging technical issues relating to client systems.
- Performs root cause analysis by utilizing problem determination and analytical skills relating to applications, hardware, access, connectivity, security, database, mobile devices, and peripherals.
- Assists with hardware installations, imaging, and troubleshooting of end-user devices.
- Leads minor projects such as department initiatives, compliance reports, and roadmap items.
- Creates and modifies knowledge base articles and technical documentation as needed.
- Provides exceptional customer service while ensuring minimal disruption to the business.
- Collaborates internally and externally relative to their department while being customer-focused.
Requirements
- Three years of technical experience or IT-related equivalent technical knowledge in an enterprise environment, including deskside support.
- Hands-on experience with hardware troubleshooting, imaging tools, and enterprise endpoint management systems.
- High school diploma or equivalent required. Bachelor’s degree preferred or equivalent, IT related certifications and relevant experience.
- Strong and effective written and verbal communication skills.
- Excellent customer service and interpersonal skills for onsite interactions.
- Ability to lift and move computer equipment as needed.
Benefits
- Competitive salary commensurate with experience, qualifications and location
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Mid - Level Systems Analyst focusing on PABX virtualized support for Enghouse in Brazil. Analyzing incidents and ensuring system stability while collaborating with manufacturers.
Systems Engineer developing cutting edge ISR and aviation solutions at SNC. Researching, modeling, and testing advanced aerospace systems with a cross - functional engineering approach.
Senior Systems Analyst leading technical projects for modernizing banking collection platforms. Ensuring compliance and integration in financial systems with regulatory standards in Brazil.
System Engineer senior for HV Powertrain & Charging Systems at Expleo. Responsible for defining architecture, requirements, and validation with integration and technical coordination.
System Engineer for Body Controls in automotive industry. Responsible for requirements management, system architecture, supplier coordination, and validation planning.
System Engineer developing Digital Cockpit features within Connected Architecture. Collaborating on navigation, voice assistant, and multimedia interfaces in premium automotive.
Senior Business Systems Analyst developing IT solutions aligned with strategic reliability objectives at MPC. Partner closely with stakeholders to enhance systems and drive improvements.
CS
Lead Cloud Systems Engineer managing Microsoft 365 and AWS collaboration tools at U.S. FinTech. Responsible for architecting and optimizing collaboration platforms for remote work.
Lead Systems Engineer designing and implementing complex systems for national security missions at Boeing. Join a high - performing team and work on exciting advanced technology projects.