Director of Product Management overseeing Merchant Success leading strategy and execution for Grubhub's Merchant products. Collaborating across engineering, marketing, and product teams to enhance merchant experience.
FA
Hybrid Principal Product Manager – Performance Solutions Delivery Architecture
Posted 1 hour ago
About the role
- Principal Product Manager responsible for client solutioning process from legacy to new performance solutions at FactSet. Ensuring alignment with clients and cross-functional teams throughout the implementation phases.
Responsibilities
- Responsible for discovery, strategy, success metrics, planning, launch, and optimization of the client solutioning process
- Serve as the Performance Subject Matter Expert in client engagements during the solution creation phase of the sales & onboarding lifecycle
- Partner with Sales, Professional Services, and Managed Services to understand client requirements
- Produce comprehensive solution design documents to guide Professional Services team in crafting Statements of Work (SOW) for implementation
- Maintain continuous communication with clients throughout the solutioning and implementation phases
Requirements
- Extensive experience as a Performance Subject Matter Expert
- Preferably hands-on experience in transitioning clients from legacy solutions such as SS&C Sylvan, SS&C Anova, Eagle Performance, Confluence StatPro, and FactSet B-One to new performance solutions
- Strong background in leading client workshops, requirements gathering, and solution design
- Proven ability to create detailed and actionable solution design documents and implementation plans
- Demonstrated capability to work collaboratively across multiple internal teams and manage complex projects
- Bachelor’s degree in STEM, finance, economics, or other relevant field, or equivalent experience
- 12+ years relevant experience
Benefits
- Health, life, and disability insurance
- Retirement savings plans
- Discounted employee stock purchase program
- Paid time off for holidays
- Family leave
- Company-wide wellness days
- Flexible work accommodations
- Career progression planning
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