Program Operations Manager for TrialWatch at Clooney Foundation for Justice overseeing operations and logistics for global legal aid initiatives. Responsible for project management and team support.
EI
Hybrid International Interim Sales Operations Associate Manager
Posted 1 hour ago
About the role
- Interim Sales Operations Associate Manager responsible for seamless order flow and sales reporting. Collaborating across departments to support International Sales and Logistics teams.
Responsibilities
- Manage the onboarding and setup process for new customers, document customer requirements, and liaise with Logistics and Accounting as needed.
- Manage new item creation; maintain and track SKU specifications and customer product/pricing changes; perform product listing optimization and appropriate maintenance with key accounts.
- Manage the planning and intake process for purchase orders from 30+ international customer accounts; route orders for fulfillment with the Logistics team; proactively identify and communicate issues to ensure timely resolution.
- Support sales leads throughout all stages of the sales process and beyond (e.g., communicating product launches and inventory levels, distributing price lists and item specification sheets, fulfilling sample requests, etc.).
- Provide backup coverage for the International 3PL Operations Manager, specifically regarding outbound freight and customer deliveries.
- Perform other duties as assigned.
Requirements
- Bachelor’s degree.
- 2+ years of experience in sales coordination or operations support.
- Knowledge of order fulfillment processes and ERP systems is highly valued.
- Strong project management skills.
- Excellent communication and interpersonal skills.
- Detail-oriented with exceptional organizational skills.
- Analytical mindset with the ability to generate and interpret reports.
- Ability to thrive in a fast-paced environment, with flexibility to recalibrate priorities as business needs and demands shift.
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