Scrum Master facilitating Agile methodologies for digital solutions delivery in Vodafone's network operations. Leading cross - functional teams and enhancing processes for operational excellence.
About the role
- Scrum Master supporting a service team in an agile environment for digital transformation. Managing operations, facilitating stand-ups, and collaborating with stakeholders in Bern, Switzerland.
Responsibilities
- Support day-to-day operations in an agile service team
- Facilitate daily stand-ups and support daily coordination
- Identify, prioritize and track impediments
- Maintain and continuously improve Kanban boards and task pools
- Organize peer coaching formats and knowledge-sharing sessions
- Contribute to incident and complaint management
- Plan and coordinate on-site assignments and special tasks
- Work closely with Product Owners, stakeholders and adjacent teams
Requirements
- Experience as a Scrum Master, team lead or team organizer, ideally in a support or service environment
- Hands-on experience in impediment management and day-to-day operations
- Experience organizing and handling incidents and complaints
- Structured, independent working style and strong communication skills
- Very good German skills (C1) and good English skills
- Confident user of Jira, Confluence and collaboration tools
Benefits
- Digital transformation consulting
- Agile environment
- Peer coaching formats
- Knowledge-sharing opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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