User Experience Designer at Magnet Forensics focusing on user - centered digital product interfaces. Collaborating with teams to solve complex problems and create innovative designs.
About the role
- Product Designer specializing in AI workflows at ServiceLink, driving innovative solutions in the mortgage industry. Collaborating with cross-functional teams to enhance digital experiences through design.
Responsibilities
- Analyze current business workflows and customer journeys to identify opportunities for automation and enhancement.
- Design intelligent workflows powered by AI agents and agentic orchestration — including task automation, multi-step reasoning, and adaptive decision-making.
- Prototype agentic experiences that blend LLMs, RPA, and predictive systems into seamless, explainable interfaces.
- Design and iterate on user interactions and interfaces, creating flows, wireframes, mockups, and high-fidelity visuals.
- Collaborate with product managers, engineers, and data scientists to shape the behavior, personality, and UX of AI agents.
- Lead end-to-end design efforts for AI features and workflows, ensuring quality, consistency, and strategic alignment across teams.
- Identify new AI opportunities, develop design concepts, and build prototypes to support strategic product goals.
- Support the creation of executive pitch decks for product concepts, effectively communicating design strategies to senior stakeholders.
Requirements
- Educational background in Design, HCI, Interaction Design, or equivalent professional experience.
- 3+ years of product design experience, with at least 1 year focused on AI-powered or automation-centric products.
- Proven experience designing agentic workflows and AI-driven interfaces.
- A strong design portfolio is required, showcasing innovative product designs, agentic workflows, and complex problem-solving through design.
- Track record of independently driving design processes from discovery through launch, balancing user needs, technical constraints, and business goals.
- Demonstrated ability to collaborate with stakeholders and cross-functional teams, with a strong grasp of workflow processes and product goals.
- Skilled in brainstorming, validating ideas, and testing solutions with users.
- Strong communication skills with the ability to convey design processes and solutions clearly.
- Comfort with ambiguity and designing in rapidly evolving, uncertain environments.
- Technical understanding to grasp complex AI technologies quickly and help teams understand what’s possible.
- Experience with AI-assisted prototyping tools or willingness to explore emerging code-gen platforms to accelerate design iteration.
- Experience creating process diagrams, information architectures, and user journey maps.
- Deep understanding of UX best practices, responsive design, and accessibility (WCAG 2.1 AA compliance).
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) plans
- Employee Stock Purchase Plan
- Paid vacation
- Paid sick time
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