Contact Centre AI Solution Architect leading the design and implementation of intelligent customer engagement solutions. Focusing on cloud - native contact center platforms and conversational AI technologies.
EX
EXL
Currently Hiring
About the company
Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies.
We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.
Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.
Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth.
Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.
We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.
At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms.
Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.
For more information, visit www.exlservice.com.
Open jobs
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663 jobs found
Area Manager role in Financial Planning & Analysis focusing on budgeting and forecasting tasks for senior management insights. Involves preparing forecasts, budgets, and financial tracking.
Business Analytics Consultant supporting strategic decision - making and problem - solving with analytics at EXL. Requires proficiency in Excel, Alteryx, SQL, Python, and Tableau/Power BI.
Lead Assistant Manager overseeing data governance and management for the insurance sector. Utilize advanced data tools and collaborate across teams in the analytics function.
Commercial Insurance Inspector responsible for risk control reports and scheduling on - site surveys for insurance clients. Evaluating various businesses to identify hazards and ensure safety standards.
Commercial Insurance Inspector providing risk control reports for insurance industry clients. Evaluating businesses for insurance underwriting in the Lexington area.
Commercial Insurance Inspector conducting onsite surveys and producing risk control reports for various businesses, ensuring safety and compliance in commercial insurance operations.
Commercial Insurance Inspector conducting onsite surveys and risk control reports for insurance clients. Evaluating businesses for hazards and improving safety across various commercial sectors.
Commercial Insurance Inspector evaluating commercial operations and providing risk control reports for insurance clients. Responsible for scheduling onsite surveys and managing assignments within a local territory.
Java Technical Lead with over 12 years of experience in scalable enterprise solutions. Designing and implementing robust systems using Java and leading development teams with best practices.
Quality Analyst performing quality reviews of inpatient medical records at healthcare organization. Mentoring auditors and ensuring compliance with quality standards while achieving SLA targets.
Cognitive Engineer at EXL integrating conversational agents with backend systems and applying AI techniques. Collaborating with teams to build NLU models in a hybrid work environment.