Cognitive Engineer at EXL integrating conversational agents with backend systems and applying AI techniques. Collaborating with teams to build NLU models in a hybrid work environment.
Responsibilities
Integrate conversational agents with backend systems using APIs, webhooks, and cloud functions.
Apply Generative AI techniques including LLMs, RAG, and prompt engineering to enhance agent capabilities.
Build and optimize Natural Language Understanding (NLU) models for intent classification and entity extraction.
Requirements
Bachelors Degree
Collaborate with cross-functional teams to deliver scalable, secure, and high-performing AI solutions.
Participate in agile development cycles, including sprint planning, UAT, and post-implementation support.
Benefits
EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.
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