Lead Continuous Improvement Engineer optimizing processes and driving improvements at Mitsubishi Power. Focused on Lean Manufacturing and continuous improvement practices in a leadership role.
About the role
- Lead the design and deployment of conversational agents using Dialogflow CX. Collaborate across teams to enhance chatbot performance and user interaction using GCP.
Responsibilities
- Configure and manage Generators to create dynamic, personalized system responses based on user input and contextual data.
- Architect and manage Datastores to persist session and user data, supporting adaptive and context-driven interactions.
- Lead the design and deployment of conversational agents using Dialogflow CX, leveraging GCP’s capabilities to deliver high-quality, context-aware voice and chat experiences. • Utilize Conversational Agents (GCP) to build and deploy customized conversational interfaces that improve user engagement and business outcomes. • Develop and maintain Task and Routine Playbooks, ensuring standardized workflows, reusable components, and consistent dialog management across projects.
Requirements
- Bachelor's/Master's in Engineering
- Perform thorough manual testing and conversation flow optimization, verifying accuracy of intent detection, entity recognition, and backend integration for enhanced chatbot performance.
- Drive best practices in conversation design, optimization, and NLP (Natural Language Processing) model tuning for improved response accuracy and user satisfaction.
- Collaborate with backend developers, business analysts, UX designers, and QA teams to ensure seamless integration of conversational logic with APIs, databases, and business processes.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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