Senior Business Analyst improving ordering and resulting workflows for Exact Sciences' genetic testing. Collaborating with cross-functional teams to enhance adoption and operational readiness.
Responsibilities
Partner cross-functionally with Commercial Operations, Sales, IT, Revenue Cycle, Program Management, Lab, and other stakeholders to identify and deliver improvements across ordering, resulting, and commercial workflows.
Gather, analyze, and translate business and functional requirements into clear, implementation-ready artifacts, including process maps, user stories, acceptance criteria, and Standard Operating Procedures (SOPs).
Lead the analysis and improvement of internal processes and systems impacting ordering and resulting, including design, testing, validation, training, and post-go-live support.
Define, track, and communicate initiative success metrics, delivering leadership-ready insights and recommendations related to adoption, reliability, and operational readiness.
Serve as a subject matter expert for products and test menus during client-facing HIT/Electronic Health Record (EHR)/Lab Information Systems (LIS) integration efforts, supporting current- and future-state workflow design.
Elicit and document interoperability and integration requirements, coordinating cross-functional delivery, testing, go-live readiness, and issue resolution with internal teams and vendors.
Monitor post-launch adoption and performance, incorporating stakeholder feedback to drive iterative workflow enhancements and reduce exceptions.
Work independently to solve complex problems, lead project workstreams, influence cross-functional partners, and serve as a resource to less-experienced colleagues while upholding company values and quality standards.
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
Support and comply with the company’s Quality Management System policies and procedures.
Maintain regular and reliable attendance.
Requirements
Bachelor’s degree in Business Administration, Healthcare, Information Systems, Engineering, or field as outlined in the essential duties; or High School Diploma or General Education Degree (GED) and 4 years of relevant experience as outlined in the essential duties in lieu of a Bachelor’s degree.
5+ years of progressive experience in Business Analysis / Technical Business Analysis / Integration Analysis / Implementation / Solutions-focused roles with demonstrated ownership of delivery artifacts and cross-functional execution.
1+ years of experience working in Health Information Technology, Marketing, or Commercial field(s).
Strong technical understanding on how healthcare systems operate.
Demonstrated ability to gather, analyze, and document requirements and translate needs into solution designs, test plans, and implementation-ready documentation.
Benefits
paid time off (including days for vacation, holidays, volunteering, and personal time)
paid leave for parents and caregivers
retirement savings plan
wellness support
health benefits including medical, prescription drug, dental, and vision coverage
Job title
Senior Business Analyst, Genetics – HIT Integration
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