Field Service Technician I at NCR Atleos supporting and maintaining ATMs with minimal experience required. Join a collaborative, fast - paced team with comprehensive training provided.
About the role
- Field Service Technician providing technical support and maintenance for gaming machines and ATMs in casinos. Ensuring top-tier customer service and proactive equipment upkeep.
Responsibilities
- Deliver top-tier customer service while supporting Everi’s products on-site at casinos
- Install, upgrade, and repair gaming, LED signage, and financial equipment
- Run diagnostics and resolve issues in the field
- Keep devices operating smoothly with proactive check-ins and maintenance
- Work both independently and as part of a supportive field team
Requirements
- High School Diploma or GED required.
- Maintain a Gaming License (requirements vary by location; upon hire, Everi's internal team will assist with application, payment, and renewal).
- Availability for bi-weekly on-call shifts, with the potential for overtime, weekend, evening, and holiday work as needed.
- Ambitious and motivated individual who enjoys learning and is comfortable working independently (after training), while contributing as part of a cohesive team.
- Basic proficiency in Excel for data entry and completing paperwork.
- Nice-to-have's: Hardware/network/technical experience is a plus!
Benefits
- Be part of a global leader in gaming and technology innovation.
- Work alongside a diverse team of professionals passionate about creating meaningful solutions.
- Access to professional development opportunities and career growth.
- Competitive compensation and comprehensive benefits package.
- A culture that values collaboration, creativity, and respect.
- $100/mo phone stipend
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