IT Support Specialist providing first - level support for BURGER GROUP's IT services and managing end - user hardware. Collaborating with global IT teams and maintaining Microsoft 365 environments.
About the role
- Manager – IT Engineering leading high-performance engineering teams. Driving AI-first transformation and delivering secure, scalable technology solutions for Summit Credit Union.
Responsibilities
- Lead & Develop a High‑Performing Engineering Team through coaching, recognition, and professional growth—fostering a culture of accountability, collaboration, and innovation.
- Deliver Reliable, Secure, and Scalable Platforms with minimal unplanned downtime and strong performance metrics.
- Drive Modern Engineering Practices including AI‑assisted development, DevOps maturity, automation, and continuous improvement.
- Shape Engineering Frameworks by creating and maintaining best practices, patterns, and standards aligned with industry trends.
- Align Technical Roadmaps to Summit’s long‑term strategic technology vision and enterprise priorities.
- Enhance Member & Employee Experiences through thoughtful solution design, system optimization, and usability improvements.
- Promote Agile & DevOps Excellence ensuring predictable delivery, continuous improvement, and strong operational discipline.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 7+ years of progressive experience in application development, systems engineering, or enterprise application support in a regulated environment, including 3+ years in a leadership role.
- Proven experience managing software development lifecycles, application support models, and cross‑functional technical teams.
- Strong technical acumen in modern development frameworks, system integrations, cloud platforms (Azure, AWS, or Google Cloud), and DevOps tools.
- Experience with AI‑assisted development and the ability to lead teams adopting AI tools and workflows.
- Expertise with Agile delivery and building consistent engineering standards, processes, and performance metrics.
- Ability to balance strategic planning with operational execution in a fast‑paced financial services environment.
- Strong analytical, problem‑solving, and decision‑making skills with the ability to manage risk and prioritize effectively.
- Excellent written and verbal communication skills, including the ability to translate complex technical concepts for business stakeholders.
Benefits
- Excellent health insurance options
- 401(k) with employer match
- Generous paid time off
- Paid holidays and wellness-focused benefits
- Professional development and leadership growth opportunities
- A people-first culture that values inclusion, innovation, and purpose
- And more benefits designed to support you at work and beyond
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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