Hybrid Financial Services Specialist

Posted 17 hours ago

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About the role

  • Financial Services Specialist managing accounts receivable portfolio for Epicor. Ensuring timely payment collection, dispute resolution, and account reconciliation in a fast-paced team environment.

Responsibilities

  • Manage portfolio of accounts receivable for assigned territory.
  • Contact customers to obtain promises to pay and follow up on status of payments, or determine reasons for customer's non-payment and escalate if necessary.
  • Serve as liaison between customer and field sales and service to resolve disputes and initiate credit memos as needed.
  • Contact customers to resolve past due balances prior to release.
  • Secure Purchase Orders from customers when required.
  • AR/Collections reporting and analysis.
  • Enter electronic invoicing for customer accounts.
  • Account reconciliation: provide back-up detail; submit tie-offs and refund requests as needed to clean up account balances.
  • Review current account status, get payment commitment and document all relevant information in internal account systems

Requirements

  • 2+ years applicable experience
  • Bachelor's degree in finance or related field preferred
  • Attention to detail, excellent analytical, communication, and problem-solving skills
  • Proficient in data entry
  • Excellent customer orientation
  • Work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
  • Ability to work and communicate with all levels of the organization
  • Adaptability and willingness to learn new skills/tasks
  • Comfortable working with targets
  • Speaks English fluently, advanced written English.

Benefits

  • Comprehensive health and wellness benefits designed to support your overall well-being.
  • Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
  • Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
  • Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
  • Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
  • Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
  • Comprehensive support for international relocations and permanent residency processes.

Job title

Financial Services Specialist

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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