IT Support Specialist providing technical support for hardware and software systems. Collaborating with the IT team to maintain infrastructure and improve workflows in a hybrid environment.
About the role
- Public Benefit Specialist at Ensemble helping patients navigate Medicaid eligibility and financial assistance applications in a healthcare setting. Conducting patient interviews and maintaining communication with caseworkers.
Responsibilities
- Interviews uninsured/under-insured patients to determine eligibility for a state Medicaid benefit or location Financial Assistance program
- Assists with application processes to facilitate accurate and appropriate submissions
- Follows-up on submitted applications to ensure timely billing or adjustment processing
- Reviewing all referred uninsured/under-insured patients for program eligibility opportunities
- Effectively communicating with the patient to obtain documents that must accompany the application
- Following submitted applications to determination point, updating applicable insurance information and ensuring timely billing or adjustment posting
- Documenting all relevant actions and communication steps in assigned patient accounting systems
- Maintaining working knowledge of all state and federal program requirements; shares information with colleagues and supervisors
- Developing and maintaining proactive working relationship with county/state/federal Medicaid caseworker partners
Requirements
- 1-2 years of experience in healthcare industry
- Understanding of Revenue Cycle
- Comprehensive knowledge of patient insurance process
- Knowledge of Health Insurance requirements
- Knowledge of medical terminology or CPT or procedure codes
- Patient Access experience with managed care/insurance and Call Center experience highly preferred
- High School Diploma or GED; Combination of post-secondary education and experience will be considered in lieu of degree
- CRCR within 9 months of hire
Benefits
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Help Desk Specialist providing technical support to credit union staff and members. Installing systems, troubleshooting issues, and ensuring help desk operations with a focus on service.
IT Technician responsible for desktop support and troubleshooting at EMPACT Suicide Prevention Center. Delivering excellent customer service and managing service desk alerts for agency hardware and software.
Unit Manager responsible for risk quantification and automation within the Risk Division at Luminor, a leading independent bank in the Baltics.
Analyst responsible for installing and maintaining IT infrastructure at Celestica. Ensuring the reliability and security of IT operations in Laem Chabang, Thailand.
Junior IT Specialist maintaining health and reliability of Plum’s daily IT operations. Providing end - user support, managing IT assets, and contributing to project rollouts in a hybrid workplace.
IT Support Specialist addressing technical inquiries via ticket, phone, and email at deeploi. Involved in problem - solving and providing excellent customer service in IT support.
IT Support Specialist providing engineering department IT support at Boston Government Services in Oak Ridge, Tennessee. Collaborating closely with engineering leads and external stakeholders to address IT needs.
Ingénieur en informatique industrielle chez ArianeGroup, impliqué dans l’automatisation et la traçabilité des mesures. Collaboration avec des équipes diverses pour maximiser l’efficacité des processus de fabrication.
IT Manager establishing and owning internal IT operations at Kiefer Tech. Ensuring systems are integrated, scalable, and automated using modern technology in a dynamic environment.