Manager of Patient Access responsible for department management at Ensemble Health Partners. Leading operations to improve customer service and uphold regulatory compliance standards.
About the role
- Manager of Patient Access responsible for departmental performance and staff management at Ensemble Health Partners. Ensuring exceptional patient access services in a healthcare environment.
Responsibilities
- Manager of Patient Access is responsible for planning, developing, organizing, and managing the Patient Access department
- Responsible for performance and effectiveness of department(s)
- Coaching and development of all staff performing these functions
- Implementing short and long-term plans and objectives to improve customer service
- Managing Financial Service Representatives ensuring proper accounting processes are followed
- Developing and managing departmental staffing needs
Requirements
- Minimum 2 – 3 year’s management experience in healthcare industry
- Patient Access experience with managed care/insurance or call center preferred
- Experience with Microsoft a must
- Ability to balance numerous priorities, therefore requiring great skills in prioritization
- Ability to understand and master numerous computer applications, while also understanding information technology enough to work with the I.T. department to ensure the technological needs of the department are being met
Benefits
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
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