Inpatient Financial Counseling Specialist performing benefit education and validation for patients at Ensemble Health Partners. Collecting patient liabilities and assisting in registration tasks at Mercy - Lorain Hospital.
Responsibilities
Perform benefit education and validation for inpatient benefits
Handle accurate verification and calculation of patient liabilities
Collect copays, deductibles, co-insurance and balances after financial assistance
Utilize face to face communication with patients during their stay
Assist in daily in-house call reviews for patients' payor sources
Complete pre-registration and registration tasks
Monitor missed collection opportunities
Make follow-up calls and send letters to patients post-discharge
Requirements
1+ years of customer service experience
High School Diploma/GED Required
CRCR (Certified Revenue Cycle Representative) Required within 6 months of hire (Company Paid)
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