About the role

  • Inpatient Financial Counseling Specialist performing benefit education and validation for patients at Ensemble Health Partners. Collecting patient liabilities and assisting in registration tasks at Mercy - Lorain Hospital.

Responsibilities

  • Perform benefit education and validation for inpatient benefits
  • Handle accurate verification and calculation of patient liabilities
  • Collect copays, deductibles, co-insurance and balances after financial assistance
  • Utilize face to face communication with patients during their stay
  • Assist in daily in-house call reviews for patients' payor sources
  • Complete pre-registration and registration tasks
  • Monitor missed collection opportunities
  • Make follow-up calls and send letters to patients post-discharge

Requirements

  • 1+ years of customer service experience
  • High School Diploma/GED Required
  • CRCR (Certified Revenue Cycle Representative) Required within 6 months of hire (Company Paid)

Benefits

  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement

Job title

Financial Counselor

Job type

Experience level

Junior

Salary

$19 - $20 per hour

Degree requirement

High School Diploma

Location requirements

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