Public Benefit Specialist assessing uninsured/under-insured patients for state Medicaid benefits at Ensemble, providing support to ensure timely application processes. Collaborating with healthcare partners and maintaining updated patient information in systems.
Responsibilities
Interviews uninsured/under-insured patients to determine eligibility for a state Medicaid benefit or Financial Assistance program.
Assists with application processes to facilitate accurate and appropriate submissions.
Follows-up on submitted applications to ensure timely billing or adjustment processing.
Reviewing all referred uninsured/under-insured patients for program eligibility opportunities.
Effectively communicating with the patient to obtain documents that must accompany the application.
Following submitted applications to determination point, updating applicable insurance information and ensuring timely billing or adjustment posting.
Documenting all relevant actions and communication steps in assigned patient accounting systems.
Maintaining working knowledge of all state and federal program requirements; shares information with colleagues and supervisors.
Developing and maintaining proactive working relationship with county/state/federal Medicaid caseworker partners.
Requirements
1-2 years of experience in healthcare industry, interacting with patients regarding hospital financial issues.
Bilingual speaking proficiency in Spanish/English
High School Diploma or GED.
Understanding of Revenue Cycle including admission, billing, payments and denials.
Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification.
Knowledge of Health Insurance requirements.
Knowledge of medical terminology or CPT or procedure codes.
Patient Access experience with managed care/insurance and Call Center experience highly preferred.
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Public Benefit Specialist conducting patient interviews to assess eligibility for Medicaid programs. Working on application processes and ensuring timely billing adjustments in Stamford, CT.
Public Benefit Specialist conducting Medicaid interviews and assisting with financial assistance applications. Reviewing patient eligibility and maintaining records for billing processes.
Public Benefit Specialist determining patient eligibility for Medicaid and Financial Assistance programs. Collaborating with patients to facilitate application processes at Ensemble's Toledo location.