Salesforce Functional Consultant at BearingPoint supporting end - to - end Salesforce implementations. Collaborating on business requirements and designing user - focused Salesforce solutions in a boutique consultancy environment.
About the role
- After Sales Manager for ENERCON focusing on customer communication and service contracts in the wind energy sector. Collaboration across internal stakeholders to optimize offerings and maintain customer satisfaction.
Responsibilities
- Handling customer inquiries (e.g., complaints, contractual/financial obligations, and escalated customer requests)
- Preparing contract proposals, negotiating and concluding service contracts in new and existing business (in cooperation with relevant internal stakeholders when required)
- Maximizing revenue through cross-selling of additional service products (training, new products, etc.) or services (e.g., wind farm/turbine optimization)
- Responsible for customer communication on overarching issues after acceptance of the turbine, including involving required internal and external specialists (e.g., below-average availability, retrofits, etc.)
- Monitoring outstanding service payments
Requirements
- Completed technical or business degree (e.g., Industrial Engineering, Business Administration, Mechanical Engineering, Electrical Engineering, Environmental Engineering) or a technical apprenticeship in a related field
- Solid professional experience in the field of wind energy is an advantage
- Very good German and good English, both written and spoken
- Proficient user of MS Office products
- Strong communication skills and assertiveness
- Customer-oriented work approach and team spirit
Benefits
- Option to work remotely up to 60% (home office)
- 30 days of vacation per year plus holiday and Christmas bonus
- Permanent employment contract
- Flexible working hours through suitable working-time models
- Internal and external training opportunities via the ENERCON Academy
- Comprehensive benefits package including corporate fitness (Hansefit) and JobRad
- Informal, first-name culture across hierarchies as an integral part of the company culture
- Comprehensive commitment to occupational pension schemes
- Private occupational disability insurance on preferential terms
- Financial support for various capital-forming savings schemes
- Exciting and varied tasks in the green growth industry of wind energy
Job title
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