After Sales Manager for ENERCON focusing on customer communication and service contracts in the wind energy sector. Collaboration across internal stakeholders to optimize offerings and maintain customer satisfaction.
Preparing contract proposals, negotiating and concluding service contracts in new and existing business (in cooperation with relevant internal stakeholders when required)
Maximizing revenue through cross-selling of additional service products (training, new products, etc.) or services (e.g., wind farm/turbine optimization)
Responsible for customer communication on overarching issues after acceptance of the turbine, including involving required internal and external specialists (e.g., below-average availability, retrofits, etc.)
Monitoring outstanding service payments
Requirements
Completed technical or business degree (e.g., Industrial Engineering, Business Administration, Mechanical Engineering, Electrical Engineering, Environmental Engineering) or a technical apprenticeship in a related field
Solid professional experience in the field of wind energy is an advantage
Very good German and good English, both written and spoken
Proficient user of MS Office products
Strong communication skills and assertiveness
Customer-oriented work approach and team spirit
Benefits
Option to work remotely up to 60% (home office)
30 days of vacation per year plus holiday and Christmas bonus
Permanent employment contract
Flexible working hours through suitable working-time models
Internal and external training opportunities via the ENERCON Academy
Comprehensive benefits package including corporate fitness (Hansefit) and JobRad
Informal, first-name culture across hierarchies as an integral part of the company culture
Comprehensive commitment to occupational pension schemes
Private occupational disability insurance on preferential terms
Financial support for various capital-forming savings schemes
Exciting and varied tasks in the green growth industry of wind energy
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