About the role

  • Intelligent Automation Manager responsible for shaping and establishing AI and automation at Emerald. Assessing needs, evaluating tooling, designing solutions, and guiding colleagues.

Responsibilities

  • Identify opportunities where automation and AI can deliver value and improve efficiency.
  • Build business cases and recommendations for investment in RPA and automation tools.
  • Design and prototype automation solutions using low code and no code platforms.
  • Develop early AI-enabled tools and proof-of-concepts that support business needs.
  • Work with colleagues to understand requirements and translate them into practical solutions.
  • Support adoption through user guidance, training and ongoing engagement.
  • Build capability across the organisation by coaching colleagues on low code, AI and automation methods.
  • Stay up to date with emerging technologies and lead pilots that demonstrate potential value.
  • Improve existing digital workflows and advise on scaling automation, tooling and governance.

Requirements

  • Proven experience delivering RPA, automation or process optimisation solutions in a business or technology environment.
  • Experience assessing, selecting or contributing to the implementation of automation or RPA platforms.
  • Skilled in low code or no code tools such as Power Platform.
  • Familiarity with AI capabilities such as generative AI tools or AI-enabled workflows.
  • Experience analysing business processes, gathering requirements and designing digital workflows.
  • Ability to build prototypes, test ideas quickly and iterate based on feedback.
  • Experience supporting or training users on digital tools, automation solutions or process improvement methods.
  • Must be authorized to work in the UK without restrictions or sponsorship.

Benefits

  • 38 days annual leave (inclusive of bank holidays)
  • Remote flexible working
  • Discretionary performance bonus
  • 6% pension contribution (raising to 7% if you choose to increase your contribution above 2%)
  • Working from home allowance
  • Access to professional development and opportunities to learn new skills

Job title

Intelligent Automation Manager

Job type

Experience level

Mid levelSenior

Salary

£54,000 per year

Degree requirement

No Education Requirement

Tech skills

Location requirements

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