Retail Market Manager overseeing retail operations and workforce management to enhance customer experience. Leading and developing teams across multiple locations, focusing on sales and operational excellence.
About the role
- Intelligent Automation Manager responsible for shaping and establishing AI and automation at Emerald. Assessing needs, evaluating tooling, designing solutions, and guiding colleagues.
Responsibilities
- Identify opportunities where automation and AI can deliver value and improve efficiency.
- Build business cases and recommendations for investment in RPA and automation tools.
- Design and prototype automation solutions using low code and no code platforms.
- Develop early AI-enabled tools and proof-of-concepts that support business needs.
- Work with colleagues to understand requirements and translate them into practical solutions.
- Support adoption through user guidance, training and ongoing engagement.
- Build capability across the organisation by coaching colleagues on low code, AI and automation methods.
- Stay up to date with emerging technologies and lead pilots that demonstrate potential value.
- Improve existing digital workflows and advise on scaling automation, tooling and governance.
Requirements
- Proven experience delivering RPA, automation or process optimisation solutions in a business or technology environment.
- Experience assessing, selecting or contributing to the implementation of automation or RPA platforms.
- Skilled in low code or no code tools such as Power Platform.
- Familiarity with AI capabilities such as generative AI tools or AI-enabled workflows.
- Experience analysing business processes, gathering requirements and designing digital workflows.
- Ability to build prototypes, test ideas quickly and iterate based on feedback.
- Experience supporting or training users on digital tools, automation solutions or process improvement methods.
- Must be authorized to work in the UK without restrictions or sponsorship.
Benefits
- 38 days annual leave (inclusive of bank holidays)
- Remote flexible working
- Discretionary performance bonus
- 6% pension contribution (raising to 7% if you choose to increase your contribution above 2%)
- Working from home allowance
- Access to professional development and opportunities to learn new skills
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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