Hybrid Senior Data Reliability Engineer

at Elliptic

• Job title: Senior Data Reliability Engineer
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: AWS, Distributed Systems
• Location requirements: Hybrid, London, United Kingdom

About the role

• Senior Data Reliability Engineer ensuring software reliability and quality across enterprise applications. Collaborating with teams to implement robust on-call processes and maintain data fidelity.

Responsibilities

• Evangelise SRE & DRE across engineering
• Lead the charge on building out a framework for data quality that will provide our customers with strong guarantees about the fidelity of our data as well support our marketing and revenue functions
• SRE as a function define and own the on-call process:
• Quickly establishing a strong working knowledge of our systems
• Commanding incidents
• Running mop-ups
• Ensuring follow-up actions are completed to your schedule
• Evaluating and improving our existing E2E on-call process
• Take part in the on-call rotation, one week every 4–5 weeks (24x7x365 coverage)
• Evaluate, manage and maintain our existing solutions for monitoring, alerting, paging, response, documentation
• Report on uptime, availability, performance, etc across our product suite
• Write post-mortems for both internal and external consumption
• Represent our SRE & DRE function on sales calls with tier one enterprise financial institutions
• Work with product, sales and customer service to define SLAs for different products and use cases
• Work with internal product teams to define SLOs for internal consumption and measurement
• Work with our engineering teams directly to embed DRE practices

Requirements

• Proven experience at leveling up the quality and reliability of large datasets not just services and APIs
• Experience leading site reliability for a high volume SaaS product
• Supported distributed systems in AWS
• The presence and empathy required to hold teams to account
• Defined SLAs / SLOs both internal and client facing
• Offered post mortems to enterprise clients (verbal and written)

Benefits

• Hybrid working and the option to work from *almost* anywhere for up to 90 days per year
• £500 Remote working budget to set up your home office space
• $1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development
• Holidays: 25 days of annual leave + bank holidays
• An extra day for your birthday
• Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave.
• Private Health Insurance - we use Vitality!
• Full access to Spill Mental Health Support
• Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries
• £100 Crypto for you!
• Cycle to Work Scheme