Documentation Analyst Senior responsible for complex documentations at Elevance Health. Facilitates process changes and ensures business continuity and consistency in project reporting and flows.
Responsibilities
Responsible for researching and documenting more complex projects and work processes
Ensures business continuity and consistency
Researches, extrapolates, compiles and validates data on flows, systems, coding, and testing problems and processing issues
Makes recommendations for process changes
Works with management to obtain sign-off and to implement
Develops and updates flows and end-user documentation based on research and system changes
Facilitates issues meetings
Assists in managing intranet site by uploading procedures and maintaining a daily bulletin
Requirements
Requires H.S. diploma
3-5 years related experience, of which at least 2 should be in documentation
Any combination of education and experience, which would provide an equivalent background
Vizio experience preferred
Power Apps experience preferred
Power BI experience preferred
Microsoft Office experience preferred
Experience in Technical writing, content creation or documentation management preferred
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