QA Automation Engineer for full - stack software development company passionate about creating web and mobile products. Work with customers worldwide while contributing to test plans and automation.
About the role
- Pharmacy Quality Assurance Specialist evaluating quality of healthcare services and transactions. Identifying errors and providing training while collaborating with internal teams for quality improvements.
Responsibilities
- Evaluates the quality and accuracy of transactions and/or communications with providers, groups, and/or policyholders.
- Identifies, documents, and reports any transaction errors or communications issues in a timely manner to ensure prompt resolution.
- Tracks and trends audit results, providing feedback effectively and professionally to management.
- Identifies and reports on systemic issues which create ongoing quality concerns.
- Generates monthly reports of audit findings, supports clients with issues identified and develops reports to assist management with information requested.
- Produces other ad hoc reports as requested by internal and external clients.
- Provides training, mentoring and support to quality and operations staff.
- Associates at this level function as subject matter experts, conducting routine to complex audits, generally related to multiple functions on multiple systems platforms for multiple lines of business.
- Works proactively and independently including facilitation of calibration sessions with clients and/or teams.
Requirements
- Requires high school diploma or equivalent (GED)
- Minimum 5 years' experience or any combination of education and experience which would provide an equivalent background
- Pharmacy tech experience highly preferred.
- Pharmacy Experience preferred.
Benefits
- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical
- dental
- vision
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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