Technical Business Analyst working in a hybrid role with an IT company. Requirements discovery, Agile collaboration, and system design responsibilities.
About the role
- Asset Management Analyst II managing hardware and software asset tracking processes for Elevance Health. Collaborating with IT and business partners to optimize asset management workflows.
Responsibilities
- Logs and tracks assets, by location, in the Asset Management Repository until retirement.
- Assists with escalations from Level I to resolve customer and vendor issues; document meetings and recommendations for improvement.
- Runs complex queries and manipulates data to present in a more formalized format for departmental use and planning.
- Performs audits of data and takes corrective action.
- Participates in enterprise projects that involve hardware and software acquisition and development of asset management related processes, policies and procedures.
- Participates and manages small projects within asset management including testing updates to AM tools and new interfaces for AM tools.
- Actively seeks and clearly documents opportunities for cost containment and presents ideas within the department.
Requirements
- Requires an AA/AS or recognized trade certification; or any combination of education and experience, which would provide an equivalent background.
- 2-3 years personal computer, purchasing, finance or project management experience desired.
- CSAM (Certified Software Asset Manager) and CHAMP (Certified Hardware Asset Management Professional) preferred initially, but required within one year of accepting the position.
- Preferred experience with ServiceNow Development.
Benefits
- Health insurance
- 401(k) matching
- Paid Time Off
- Flexible work arrangements
- Wellness programs
- Professional development opportunities
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